The rules should help you so far.
Recurring questions held on our social media will be added here as they come.
Short answer is: you don't. Unfortunately, due to past events, we do not receive direct feedback from external sources.
Which doesn't mean you cannot post feedback: we will more than probably read it.
In other terms: we prefer not to be contacted directly, and we're trying to avoid the mass/astroturfing effect from the toxicity of opinion leaders. This, in the past, costed us a lot of time, energy, and a whole breakdown of our previous structure integrity.
For the same reason, our team will remain private and will not be disclosed in public. We won't take the same risks twice.
Think of it as the "Observer effect" from quantum physics (which, as all metaphors, is a bad analogy): when thinking about being read by people in charge, or exchanging with people in charge, not everyone is capable of taking a step back and remain objective. This leads to weird distortions in communication, and can also lead to turning individual frustration into communal reinforcement, indoctrination, and the pursuit of influence over reason.
Again: we do read you, and you might even see some responses from us, from time to time.
A couple things to remember: we don't like wasting time repeating ourselves, and being nice towards people is a good start!
This is not against you in particular: it's against your predecessors, and the damage they've done. ;)